Deck Pour “Best Mistake Ever Made”
Recently, Anthony & Sylvan Pools received this Customer Satisfaction Survey response from the Houston area:
I recommend Anthony and Sylvan and would use you again if I ever had another pool built. The crew working on pouring the deck poured the concrete to make a smooth deck instead of the pea gravel deck we contracted for, and when the foreman caught what happened he said they were going to remove all of the concrete.
But, upon talking to them, I asked them to finish the concrete and they agreed to apply spray deck to my deck to make up for the error. I will say that this was the best mistake ever made!
My wife and I – and everyone that sees my deck or pool say how beautiful it is. The deck masons were great and when they discovered their mistake they took care of it making it right with no delay in pool construction.
In conclusion, I am extremely happy and satisfied.