Questions to Ask an In-Ground Pool Builder – Part 3: Professionalism
When it comes to in-ground pool builders, professionalism isn’t always a guarantee. In fact, it can be quite rare. In Part 3 of our Questions to Ask a Pool Builder series, we’ll discuss the importance of working with a professional in-ground pool builder – in all meanings of the word – and the right questions to ensure you’ve chosen the right one.
In Part 3, we’re going to rely on questions, but we’re also going to rely on common sense.
Does the pool builder have proper industry accreditation and certifications?
Did you know that pool builders are held to different standards from state to state? For example, some states and counties require in-ground pool builders to be licensed while others do not. For your protection, always work with a licensed pool builder.
Next, find out if the pool builder is accredited by the Association of Pool and Spa Professionals (APSP) and if they build swimming pools that meet the standards and guidelines of the APSP. Except where local requirements supersede, a professionally built pool should meet or exceed the standards set by the APSP.
At Anthony & Sylvan, we’re licensed and our in-ground pools are built to meet, and in many cases, exceed the standards set by the APSP.
Does the pool builder have ample General Liability Insurance for a project of this size and do they have Workman’s Compensation Insurance?
Swimming pool construction is major construction and it’s important to make sure you’re protected in case there are any complications. Sadly, if something goes wrong during construction, too many families are shocked to learn that they have more General Liability Insurance than their pool builder. With a project as complex as a swimming pool, make sure you’re well protected by choosing a pool builder with at least $1,000,000 of General Liability Insurance – and don’t just take their word for it, ask to see a Certificate of Insurance.
You’ll also want to make sure that you’re not responsible for any injuries that occur during construction by confirming that the pool builder has Workman’s Compensation Insurance. By working with a pool builder that has both General Liability Insurance and Workman’s Compensation Insurance, you’re well protected against any complications that may arise during construction.
Can each builder’s designer convert your ideas into a priced plan, during the initial meeting?
Swimming pool prices can be confusing so it’s important to work with knowledgeable salesman. 99 times out of 100, a pool salesman – working for a professional company – should be able to translate your vision into a design and quote during your first meeting. The exception to this rule is, of course, highly complex pools which may take a few days to fully design and quote.
Does the builder’s salesman listen to you and take your ideas and concerns into consideration when designing your pool?
When it comes to your swimming pool design, you likely have pool ideas in mind. A professional pool salesman working for a reputable builder should have the skill, tools and flexibility to bring your vision to life. Your unique vision should never be compromised due to a limited availability of shapes and options.
From sales to construction, working with a truly professional pool builder makes all the difference. For over 70 years, Anthony & Sylvan designers have helped over 330,000 families bring their unique pool dreams to life. And we’ve done so with an unwavering commitment to professionalism and quality construction. Check back soon for our final update wrapping up our series discussing the right questions to ask a pool builder.